Joel Moody
The camera has great picture when it works correctly. Mine keeps going to "offline" every morning I've had to climb a ladder, hold down the reset button, reconfigure and lose everything it has recorded and all the card images!!! I'm getting very frustrated with having to do it ever day! And when it goes offline it spins around and records the ground for how ever many hours it been offline. I have 100% wifi connection to both my phone and the camera. I am still in the return period. 13 day now!!!
2 people found this review helpful
Judge whether the power supply or voltage is stable offline, and plug and unplug the power supply again. If the offline icon is not solved, long press the delete button and reconfigure it.
Ray X
Bought a fully directional camera that uses the ICSEE APP. When I first installed the camera, it worked great and I could control the movement of the camera from both my phone and PC. For some reason I lost that functionality. Tried to reinstall but no help. There is no customer support I am aware of even though the camera came with a one year warranty. Help. My fully directional camera is now stationary.
2 people found this review helpful
Received your feedback and evaluation, in order to further improve the efficiency of problem-solving, please provide relevant information to service.icsee@gmail.com. We will promptly assist you in resolving the issue. Wishing you a pleasant life.
Martin Lewis
- Flag inappropriate
- Show review history
One of the worst apps I've seen. Will not show notifications without sound regardless of what combination of permissions it is granted. My choices are make sound with no notification, won't send them at all, or makes notification sound every time someone walks in front of a camera. How is it this app can override notifications being set to silent and requires making an audible alert just to send a notification? Or requires pop-ups for that matter?
1 person found this review helpful
Received your feedback and evaluation, in order to further improve the efficiency of problem-solving, please provide relevant information to service.icsee@gmail.com. We will promptly assist you in resolving the issue. Wishing you a pleasant life.